Manage Engine :
ManageEngine offers simple, easy-to-use IT Management products at a price that every business can afford. It is thoughtfully built with SMBs in mind and eventually scales for large businesses. The ManageEngine 90-10 promise gets you 90% of the features of the Big 4 at 10% of the price.
Service Desk Plus :
ServiceDesk Plus is a help desk software with integrated asset management built on ITIL framework. More than 20,000 IT managers worldwide use ServiceDesk Plus to manage their IT help desk and assets. ServiceDesk Plus is available in 29 different languages.

Key Features

- Incident Management
- Problem Management
- Change Management
- Service Catalog
- SLA Management
- PO & Contract Management
- Asset Management
- Active directory Integration
- Mobile Access

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Support Center Plus :
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.

Key features

- Multi-Channel Communication
- Business Units
- Email Response Management
- Customer Portal
- Knowledge Base and Solutions
- Account & Contact Management
- Contract, SLA Management
- Time Tracking & Customer Billing
- Reports, Dashboards & KPIs
- Computer Telephony Integration
- Mobile Access

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OP Manager :
OpManager is a complete, end-to-end network monitoring software that offers advanced fault and performance management functionality across critical IT resources such as routers, WAN links, switches, firewalls, VoIP call paths, physical servers, virtual servers, domain controllers & other IT infrastructure devices.

Further the network monitoring software, combines an easy-to-use interface that lets you quickly deploy the product for production and also apply your organization's monitoring policies across multiple devices quickly.

Key features

- Network Availability and Uptime Monitoring
- Traffic and Utilization Monitoring
- Network Device Health Monitoring
- Network Mapping
- Network Traffic Analysis
- VoIP Monitoring
- Server Monitoring (Windows/ Linux/ Unix)
- VMware/ Hyper-V Monitoring
- System Health Monitoring (CPU, Memory, Disk, Hardware Health)
- Application Monitoring
- Active Directory Monitoring
- SQL Server Monitoring
- Exchange Server Monitoring
- Service Monitoring
- Windows Service Monitoring
- Website Monitoring
- File/ Folder Monitoring
- Log File Monitoring

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AD Manager Plus :
ADManager Plus is a simple, easy-to-use Windows Active Directory Management and Reporting Solution that helps AD Administrators and Help Desk Technicians with their day-to-day activities. With a centralized and Intuitive web-based UI, the software handles a variety of complex tasks like Bulk Management of User accounts and other AD objects, Delegate Role based access to Help Desk Technicians, and generates an exhaustive list of AD Reports, some of which are an essential requirement to satisfy Compliance Audits.

Key features

- Active Directory Management
- Active Directory Reports
- Active Directory Delegation
- Active Directory Workflow
- Microsoft Exchange Management

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Desktop Central :
Desktop Central is a web-based server, desktop management and mobile device management software that helps in managing thousands of servers/desktops/mobile devices from a central location. It automates the complete desktop management and mobile device management life cycle ranging from a simple system configuration to complex software deployment. With its network-neutral architecture, the administrator can easily manage desktops/servers in any windows networks like Active Directory, Workgroup, or other directory services.

Key features

- Software Installation
- Patch Management
- Remote Desktop Sharing
- Asset Management
- Mobile Device Management (MDM)
- Windows Configurations
- Windows System Tools
- Service Pack Installation
- Active Directory Reports
- User Logon Reports
- User Administration

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